Description

• Provide excellent customer service and support to clients via phone, email, and chat.
• Assist customers with inquiries and issue resolution in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Identify and escalate priority issues to appropriate resources.
• Promote company products and services to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level, 0–2 years of experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to work well in a team-oriented environment.
• Qualities and Traits: Patient and empathetic demeanor towards customer needs.
• Responsibilities and Duties: Willingness to learn and adapt to new processes.