Job Title: Retail Customer Support Executive

Location: Silver City

Industry: Retail

We are hiring Retail Customer Support Executives to assist customers with product inquiries, order management, and issue resolution while delivering an excellent customer experience.

Key Responsibilities

• Handle customer queries via voice, chat, or email
• Assist with order tracking, returns, and refunds
• Provide product and service information
• Maintain accurate customer records
• Ensure customer satisfaction and service quality

Requirements

• No CCE experience required
• C1 CEFR English proficiency
• Strong interpersonal and problem-solving skills
• Ability to work in shifts