WHY JOIN OUR TRANSEC TEAM?

• HMO and life insurance coverage + performance incentives
• A supportive, collaborative environment that upholds true work-life balance
• Be part of one of the top leading brands in the Philippines

YOUR ROLE

• Assist customers through phone, email, and chat regarding product information, pricing, orders, delivery status, and other inquiries.
• Accurately document all customer interactions in the CRM to maintain proper records.
• Resolve customer concerns promptly and suggest effective solutions when necessary.
• Work closely with internal teams and branches to address customer requests.
• Follow up on pending cases to ensure timely closure or escalate issues when required.

WHAT WE’RE LOOKING FOR

• Fresh graduates are encouraged to apply—no prior experience is required!
• At least Senior High School (Grade 12) completion.
• At least 6 months of experience in customer service is a plus.
• Clear and effective communication skills in both Filipino and English.