• Deliver excellent customer support through multiple communication platforms.
• Respond to and resolve customer concerns efficiently while ensuring satisfaction.
• Maintain a professional, courteous, and positive attitude in every interaction.
• Work closely with the team to enhance service quality and customer experience.
• Accurately record customer interactions and insights to support service improvement.

Job Requirements

• Education: High school graduate or equivalent (preferred).
• Experience: Open to entry-level applicants; no prior experience required.
• Core Skills: Strong verbal and written communication skills.
• Teamwork: Ability to collaborate effectively in a team-driven environment.
• Personal Traits: Friendly, approachable, and customer-focused.
• Additional Skills: Problem-solving mindset, adaptable, detail-oriented, and genuinely enjoys helping others.