Customer Service Representative

Unilox Industrial Corp.

Negociable
En el sitio - Pasig<1 Yr ExpBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Evaluación Anual, Regalos de Navidad

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    Seguro dental, Seguro de salud, Seguro de vida, HMO

  • Beneficios Beneficios

    Espacio de aparcamiento

  • Desarrollo profesional

    Desarrollo profesional

  • Tiempo de apagado y abandono

    Salida de Bereavement, Abandonar maternidad y paternidad, Salir por enfermedad, Abandonar Padre Solitario, Permiso especial para las mujeres, Salida por vacío

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Job Summary:


The Customer Service Representative (CSR) at Unilox serves as the first point of contact for our clients, ensuring outstanding service, prompt resolution of inquiries, and a positive customer experience. The CSR plays a critical role in maintaining strong client relationships, supporting operational efficiency, and upholding the Unilox standard of excellence.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, or chat.
  • Provide accurate information about products, services, policies, and procedures.
  • Resolve customer complaints efficiently, escalating issues when necessary.
  • Maintain detailed and organized records of customer interactions and transactions.
  • Coordinate with internal teams to address customer needs and ensure smooth operations.
  • Assist in generating reports on customer feedback and service performance.
  • Contribute to a culture of courtesy, respect, and team collaboration.

Qualifications:

  • Bachelor’s degree in Business, Communications, or related field preferred.
  • Previous customer service or client-facing experience is an advantage.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work collaboratively in a team-oriented environment.
  • Familiarity with CRM systems and Microsoft Office Suite is a plus.

Core Competencies:

  • Professionalism and courtesy in all interactions.
  • Commitment to quality service and customer satisfaction.
  • Adaptability, patience, and empathy in handling diverse clients.
  • Attention to detail and organizational skills.

Why Join Unilox:


At Unilox, we value talent, integrity, and innovation. Join us to be part of a team that drives industrial excellence while fostering a culture of collaboration, respect, and growth.

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CLAIRE MON D. BONTOG

HRUnilox Industrial Corp.

Responder Hoy 0 veces

Ubicación laboral

194 M. Concepcion Ave. 194 M. Concepcion Ave, Pasig, 1601 Metro Manila, Philippines

Publicado el 11 December 2025

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