CSR (Hotel Reservations)
Crescendo Staffing and Business Consulting Inc.
Descripción del trabajo
Descripción
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Assist in training new customer service staff as needed.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; fresh graduates are encouraged to apply.
- Skills and Competencies: Proficiency in English, strong customer service skills, and effective communication abilities.
- Responsibilities and Duties: Assist customers via phone, resolve inquiries, and maintain records of interactions.
- Working Conditions: Office environment, typically in a call center setting with standard hours.
- Qualities and Traits: Patient, empathetic, detail-oriented, and able to handle stress effectively.
Maylene Diwa
HR ManagerCrescendo Staffing and Business Consulting Inc.
Responder Hoy 8 veces
Ubicación laboral
Shaw Blvd. Shaw Blvd, Metro Manila, Philippines
Publicado el 10 September 2025
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