Miranda HR Customer Service Representative

Customer Service Representative

Miranda HR

€225-376[Mensual]

En el sitio - Pasig<1 Yr ExpAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Beneficios

Permisos
Permiso de transporte
Reconocimiento y Recompensas de Empleados
Empleado del Premio Mes, Regalos de Navidad, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Otros
Cuenta de gasto flexible (FSA)
Beneficios Beneficios
Plan 401K, Espacio de aparcamiento, Área de Juego para Niños de Empleados
Tiempo de apagado y abandono
Salir por enfermedad
Balance de vida laboral
Horas flexibles

Descripción

Assist customers with inquiries and issues via phone, email, or chat.
Provide accurate, valid, and complete information to customers.
Resolve complaints and ensure customer satisfaction.
Document interactions and follow up on unresolved issues.
Maintain knowledge of products and services offered.
Collaborate with team members to enhance customer experience.

Requisito

Educational Qualifications: High School or Senior High School diploma.
Experience Level: Less than 1 year of experience in customer service or related fields.
Skills and Competencies: Proficiency in call center operations, back office support, technical skills, problem-solving, scheduling, and customer service. Strong English language skills, sales pitching, and closure capabilities.
Working Conditions: Fast-paced environment with opportunities for growth.
Qualities and Traits: Excellent organizational abilities, strong people skills, and a positive attitude are essential.

Centro de llamadasSoporte de Back OfficeHabilidades técnicasResolución de problemasProgramaciónServicio al clienteIdioma InglésFitching y Closure de ventasHabilidades organizativasHabilidades de Personas