Looking for: CSR – Hotel Reservation – Open to Freshers

Metacom Business Process Outsourcing Solution Inc.

€216-288[Mensual]
En el sitio - PasayNo se requiere ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento, Incentivos

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    HMO

  • Desarrollo profesional

    Entrenamiento de Job, Desarrollo profesional

  • Tiempo de apagado y abandono

    Salida por vacío

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Location: Pasay (Onsite)


Schedule: Shifting Schedule


Qualifications:

  • Open to Freshers
  • High School Graduate (Old Curriculum) or ALS Graduate


Key Responsibilities

  • Handle inbound and outbound calls, emails, and chat inquiries related to hotel reservations
  • Assist guests with booking, modifying, and canceling reservations accurately and efficiently
  • Provide detailed information on room types, rates, promotions, amenities, and hotel policies
  • Upsell and cross-sell hotel services, packages, and special offers when appropriate
  • Resolve guest concerns and complaints in a professional, courteous, and timely manner
  • Maintain accurate guest records and reservation details in the booking system
  • Process payments, refunds, and adjustments in accordance with company procedures
  • Collaborate with other departments to ensure a seamless guest experience
  • Meet or exceed individual and team performance targets (quality, sales, and service metrics)
  • Follow company standards, scripts, and data privacy guidelines at all times


Compensation:

  • Salary package: To be discussed


Benefits:

  • HMO & Insurance coverage starting Day 1
  • Night Differential, Rice Allowance
  • Paid Leaves, Holiday & OT Pay
  • Mental Wellness Program (Day 1)
  • Free Medical Insurance upon regularization (incl. common-law partner)
  • Government-mandated benefits & 13th Month Pay


Great opportunity for freshers looking to start a BPO career!

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Ryan Paul Teodoro

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoy 0 veces

Ubicación laboral

Pasay City. Pasay City, Metro Manila, Philippines

Publicado el 11 February 2026

Metacom Business Process Outsourcing Solution Inc.

No financiado / Ángel

501-1000 empleados

BPO y Centro de Llamadas

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Metacom BPO Solutions, Inc.

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