Description

• Provide exceptional customer service to clients regarding insurance products and services.
• Assist clients in navigating insurance claims and policy inquiries.
• Evaluate customer needs and offer suitable insurance solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer experience and retention.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
• Experience Level: 1-3 years of experience in customer service or insurance industry
• Skills and Competencies: Strong verbal and written communication skills
• Qualities and Traits: Detail-oriented with excellent problem-solving abilities
• Responsibilities and Duties: Ability to work in a fast-paced, team-oriented environment
• Working Conditions: May require occasional overtime during peak seasons