Description

• Interact with customers to provide information and resolve inquiries.
• Handle customer complaints and provide appropriate solutions and alternatives.
• Maintain records of customer interactions and follow up to ensure resolution.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge to assist customers effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Empathetic and patient demeanor
• Responsibilities and Duties: Ability to multitask in a busy environment
• Working Conditions: Ability to work in shifts, including evenings and weekends