We’re Hiring: Customer Service Representatives

Location: Alphaland

Accounts: Telco | Banking

Job Description

We are seeking motivated and customer-oriented Customer Service Representatives to join our team at Alphaland. The role involves handling customer inquiries, resolving concerns, and delivering excellent customer experience while meeting performance and quality standards.

Responsibilities

• Handle customer interactions via phone or digital channels
• Provide accurate information and resolve customer concerns effectively
• Maintain high-quality customer service standard
• Document customer interactions properly
• Meet individual and team performance metrics

Additional Requirements

• Willing to work onsite at Alphaland
• Amenable to shifting schedules
• Strong customer service and communication skills

Why Join Us?

• Competitive salary and benefits
• Performance incentives
• Career growth opportunities
• Supportive work environment