Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively.
- Maintain accurate customer records and documentation.
- Work collaboratively with team members to enhance service quality.
- Identify and escalate complex issues to the appropriate departments.
- Participate in training and development initiatives to improve skills.
Requisito
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficient in English, excellent communication, problem-solving skills, and active listening.
- Responsibilities and Duties: Assist customers, handle inquiries, provide solutions, and maintain customer satisfaction.
- Working Conditions: Office setting with potential for remote work; may involve shift work.
- Qualities and Traits: Empathetic, patient, detail-oriented, and adaptable.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Responder Hoy 0 veces
Ubicación laboral
Exlservice Philippines, Inc. 6th Floor, OneE-com Center, Harbor Drive, Mall of Asia Complex 1308, Pasay City, 3001 Metro Manila, Philippines
Publicado el 28 August 2025
Jobs similares
Ver másCustomer Service Representative
Neksjob Philippines€376-451[Mensual]
En el sitio - Pasay<1 Yr ExpDiplomaTiempo completo
Neksjob CyanSourcing Specialist
Open for newbies | Telco Account - Up to 28k Pay
Telesys BPO€301-376[Mensual]
En el sitio - PasayNo se requiere ExpAlta/Senior High SchoolTiempo completo
Tom SantosHR Manager
Customer Service Representative
E Source Systems Multipurpose Cooperative€225-301[Mensual]
En el sitio - PasayNo se requiere ExpBaceleroTiempo completo
Mari ManahanHR Officer
Collection AR Analyst
Alldigi Tech Manila Inc.€301-451[Mensual]
En el sitio - Pasay1-3 años de experienciaBaceleroTiempo completo
Paula ParreñoHR Officer
Customer Service Representative
FindHR€225-301[Mensual]
En el sitio - PasayNo se requiere ExpAlta/Senior High SchoolTiempo completo
LEAH HRHR Officer
Metacom Business Process Outsourcing Solution Inc.
No financiado / Ángel
501-1000 empleados
BPO y Centro de Llamadas
View jobs hiring
Join Bossjob
Recordatorio de seguridad del jefe
Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.
Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente
- retiene tu ID,
- requiere que usted proporcione una garantía o recoja la propiedad,
- le obliga a invertir o recaudar fondos.
- recauda beneficios ilícitos,
- u otras situaciones ilegales.