• Assist customers with inquiries and resolve issues in a timely manner.
• Provide information about products and services to enhance customer experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.
• Upsell products and services where appropriate to enhance customer satisfaction.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
• Working Conditions: Comfortable working in a fast-paced environment.
• Qualities and Traits: Excellent communication and interpersonal skills with a strong customer-centric approach.
• Qualities and Traits: Patience and empathy to handle a variety of customer concerns.
• Responsibilities and Duties: Strong problem-solving skills to provide effective solutions to customer inquiries.