Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

€288-361[Mensual]
En el sitio - Muntinlupa<1 Yr ExpDiplomaTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento, Incentivos

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    HMO

  • Desarrollo profesional

    Entrenamiento de Job, Desarrollo profesional

  • Tiempo de apagado y abandono

    Salida por vacío

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We’re Hiring: Customer Service Associate

Company: Sagility


Account: LEXXUS Provider Medicare


Location: Alabang


Sagility is looking for motivated and customer-focused Customer Service Associates to join our LEXXUS Provider Medicare account in Alabang. In this role, you will support healthcare providers by handling Medicare-related inquiries, explaining coverage and benefits, and delivering accurate information while ensuring compliance with healthcare standards.


Key Responsibilities

  • Handle provider inquiries related to Medicare coverage, claims, and benefits
  • Provide accurate and clear information while maintaining confidentiality
  • Analyze concerns and offer effective solutions
  • Document interactions correctly and completely
  • Meet quality, accuracy, and customer satisfaction standards
  • Work collaboratively with team members to meet performance goals


Qualifications

  • College Graduate, with or without experience
  • OR Completed at least 2 years in college with 6 months work experience
  • Above-average English communication skills
  • Good interpersonal and customer service skills
  • Strong analytical and problem-solving abilities
  • Good comprehension skills
  • Basic knowledge of MS Office
  • Willing to work on weekends and holidays
  • Compensation & Benefits


Other Benefits:

  • 20% night differential
  • HMO coverage (employee upon Day 1; dependent upon certification)
  • Life and Accident Insurance
  • Annual increase based on performance
  • 13th and 14th month pay
Habilidades InterpersonalesCentro de llamadasSoporte de Back OfficeServicio al clienteIdioma Inglés
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Shaznay Cuento

RecruiterMetacom Business Process Outsourcing Solution Inc.

Activo hoy

Ubicación laboral

Sagility Northgate Alabang. C2GQ+JV8, Alabang, Muntinlupa, Metro Manila, Philippines

Publicado el 08 January 2026

Metacom Business Process Outsourcing Solution Inc.

No financiado / Ángel

501-1000 empleados

BPO y Centro de Llamadas

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Metacom BPO Solutions, Inc.

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