• Provide exceptional customer service and support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a thorough understanding of company products and services.
• Document customer interactions and feedback for future reference.
• Collaborate with team members to improve processes and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
• Experience Level: Fresh Graduate or 0–2 years of relevant experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle customer complaints and develop positive relationships.
• Qualities and Traits: Friendly, patient, and detail-oriented individual.