• Serve as the primary point of contact for customers, addressing inquiries and providing assistance.
• Manage customer accounts and ensure satisfaction through effective communication.
• Identify and resolve customer issues promptly while maintaining high service standards.
• Collaborate with cross-functional teams to enhance the customer experience.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field or equivalent experience.
• Experience Level: Less than 1 year of experience in customer service or a related field.
• Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
• Responsibilities and Duties: Ability to handle customer inquiries and resolve issues effectively.
• Qualities and Traits: Empathetic, patient, and able to thrive in a fast-paced environment.