Customer Relations Officer

HMR Philippines, Inc.

€218-233[Mensual]
En el sitio - Mandaue1-3 años de experienciaBaceleroTiempo completo
Compartir

Descripción del trabajo

Beneficios

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Respond to customer inquiries and provide information or assistance as needed
  • Handle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner
  • Maintain a high level of professionalism in all customer interactions
  • Collaborate with internal teams to address customer needs and improve customer satisfaction
  • Identify opportunities to enhance customer experience and suggest improvements to processes
  • Maintain accurate records of customer interactions and transactions
  • Stay up-to-date on company policies, and products
  • Proactively reach out to customers to ensure their satisfaction and address any potential issues
  • Daily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp)
  • Preparing the timeliness and accuracy of the CRO Weekly report
  • Driven to go the extra mile to hit sales requirements


Qualifications:

  • Bachelor or undergraduate of business, communications, marketing, or other relevant fields
  • Highly sales-oriented and has an eager disposition to create positive customer experiences with HMR clients
  • Has 2 years of experience in Sales from various industries
  • Competent in using basic Word, Excel, PowerPoint applications, communications apps (Viber, WhatsApp), social media savvy, and owner of client database is highly preferred
  • Out-of-the-box thinker who strategizes sales-related initiatives
  • With retail sales industry experience
  • Knowledgeable in industrial items, appliances, computers, power tools, etc. is an advantage
  • Excellent communication skills both verbal and written
Servicio al clienteHabilidades de PersonasSalesforceMarketing digitalJugador de equipo
Preview

Judith Garcia

HR GeneralistHMR Philippines, Inc.

Responder Hoy 3 veces

Ubicación laboral

HMR Philippines, Inc.. SM Hypermarket, M. Logarta Avenue,, North Reclamation Area, Brgy. Subangdaku,, Mandaue City,, 6014 Cebu, Philippines

Publicado el 05 December 2025

Reporte

Recordatorio de seguridad del jefe

Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.

Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente

  • retiene tu ID,
  • requiere que usted proporcione una garantía o recoja la propiedad,
  • le obliga a invertir o recaudar fondos.
  • recauda beneficios ilícitos,
  • u otras situaciones ilegales.
Tips
×

Some of our features may not work properly on your device.

If you are using a mobile device, please use a desktop browser to access our website.

Or use our app: Download App