Customer Service Representative

Etomo Financing

€264[Mensual]
En el sitio - Mandaluyong1-3 años de experienciaAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Permisos

    Permiso de transporte

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    Seguro de muerte accidental y destrucción, HMO

  • Tiempo de apagado y abandono

    Salida de Bereavement, Salir por enfermedad, Salida por vacío

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  • Provide customers with quality and excellent support through calls, chats, and emails.
  • By addressing the issue properly & correctly with accurate details and information.
  • Timely and prompt response for a zero email target by the end of the day.
  • Maintain good relationship concerns. Appropriate in terms of voice messages and feedback.
  • Resolve customer problems and queries to ensure the smooth operation of the business, extending excellent customer service experience as the company’s brand ambassador.
  • Connect and resolve issues/complaints with customers using necessary communication. Providing timely feedback to the customer and the management
  • Collaborate with other departments whenever necessary to handle complex escalation cases and elevate the concerns to the necessary stakeholders for immediate action and response.
  • Provide timely and up-to-date trends in improving the company's services through customer feedback and engagement.
  • Ensure customer satisfaction and provide professional customer support.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Perform other tasks as may be assigned.
Preview

Irish Palles

HR ManagerEtomo Financing

Activo en siete días

Ubicación laboral

T-2212 to 2213, 22nd Floor, Mega Tower, EDSA corner Julia Vargas Ave., Mandaluyong City, METRO MANILA, PH

Publicado el 05 November 2025

Reporte

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  • u otras situaciones ilegales.
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