• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries, issues, and product support in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure resolution of customer concerns.
• Schedule appointments and manage customer communications effectively.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficient in English Language, customer service skills, scheduling abilities, and knowledge of call center operations
• Qualities and Traits: Excellent communication skills, strong problem-solving abilities, and a positive attitude
• Responsibilities and Duties: Ability to manage multiple tasks and adapt to changing customer needs
• Working Conditions: Comfortable working in a call center environment