• Provide exceptional customer service by responding to inquiries and resolving issues effectively.
• Communicate clearly and professionally with customers via phone, email, and chat.
• Maintain a high level of product knowledge to assist customers proficiently.
• Document customer interactions and feedback in the company system.
• Collaborate with team members to improve service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication skills in English, strong customer service orientation
• Qualities and Traits: Patience, empathy, and a problem-solving mindset