Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Resolve customer issues promptly and efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Upsell products and services when appropriate.
- Ensure customer satisfaction and loyalty.
Requisito
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Proficient in Sales Pipeline management, exceptional customer service skills, and fluent in English.
- Working Conditions: Office environment, potential for remote work.
- Qualities and Traits: Strong communication skills, patience, adaptability, and a positive attitude.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Activo hoy
Ubicación laboral
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
Publicado el 23 July 2025
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