Position Title: Customer Service Representative

Location: MANDURRIAO, ILOILO CITY

Setup: Onsite

Schedule: Nightshift

Salary: 20k

This role requires you to serve as the primary point of contact between a company and its clients, ensuring that every interaction is handled with professionalism and care. They are responsible for addressing inquiries, resolving technical or service-related issues, and providing accurate information about products or services across various communication channels.

QUALIFICATIONS:

• At least High School (HS) or Senior High School (SHS) graduate with minimum 1 year of BPO international voice experience
• OR completed at least 2 years in college with a minimum of 6 months BPO international voice experience
• We also welcome fresh graduates or candidates with no prior BPO experience, provided they demonstrate strong communication skills
• Strong English communication skills (B2 level)
• Excellent analytical and problem-solving abilities
• Good customer service orientation
• Willing to work onsite
• Amenable to shifting schedules
• Can start immediately