• Interact with customers via phone, email, or chat to address inquiries and resolve issues.
• Provide accurate information about products and services to enhance customer experience.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve complex customer inquiries.
• Assist in maintaining customer satisfaction levels through feedback and improvement suggestions.
• 6 weeks onsite training, then WAH after (15MBPS Upload; 25MBPS Download)

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills, basic computer skills, customer service orientation
• Qualities and Traits: Friendly, patient, problem-solver, and adaptable
• Working Conditions: Standard office environment, may require occasional overtime during peak periods