• Assist customers with inquiries and provide information on products and services.
• Resolve customer issues efficiently and effectively through various channels.
• Maintain a positive and professional demeanor while interacting with customers.
• Document customer interactions and escalate issues when necessary.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Skills and Competencies: Proficient in English language, excellent customer service skills
• Qualities and Traits: Strong problem-solving abilities and a team player mentality
• Responsibilities and Duties: Strong work ethic and adaptability in a call center environment