Customer Service Representative – Retail Account (BPO | Open for Freshers!)

Metacom Business Process Outsourcing Solution Inc.

€220-293[Mensual]
En el sitio - Ilocos NorteNo se requiere ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento, Incentivos

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    HMO

  • Desarrollo profesional

    Entrenamiento de Job, Desarrollo profesional

  • Tiempo de apagado y abandono

    Salida por vacío

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Customer Service Representative – Retail Account (BPO | Open for Freshers!)


Location: Marikina, Santa Mesa, Makati, and Ilocos sites.

Work Setup: Onsite

Employment Type: Full-Time


About the Role


Ready to kickstart your career in the BPO industry? Join our Retail Account team and be part of a dynamic, customer-focused environment!

As a Customer Service Representative, you’ll assist shoppers with orders, product inquiries, and general concerns — delivering excellent service for some of the world’s top retail brands.

This is the perfect opportunity for fresh graduates or first-time job seekers who want to develop strong communication and problem-solving skills in a fun and supportive workplace.


Key Responsibilities


  • Handle customer inquiries via phone, chat, or email in a professional and friendly manner.
  • Assist with order tracking, returns, exchanges, and refunds.
  • Provide accurate information about products, promotions, and store policies.
  • Ensure a positive customer experience in every interaction.
  • Collaborate with your team to meet performance goals such as quality, efficiency, and customer satisfaction.


Qualifications


  • High School Graduate / Senior High School Graduate / College Undergraduate / College Graduate
  • No BPO experience required
  • Good English communication skills
  • Strong customer service mindset and eagerness to learn
  • Basic computer literacy and typing skills


What We Offer


  • Competitive entry-level salary + performance incentives
  • Paid training and continuous career development
  • Health benefits and paid time off (based on company policy)
  • Fun, inclusive, and supportive work culture



Excelentes habilidades de comunicaciónIdioma InglésEntrenamiento de ventasAtención al detalleGestión de clientes
Preview

Marc Elijah Banag

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Activo en tres días

Ubicación laboral

VVH Construction Corporation. Valdez Center, Brgy. 1 San Francisco, San Nicolas, 2901 Ilocos Norte, Philippines

Publicado el 04 November 2025

Recordatorio de seguridad del jefe

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