Customer Service Representative

RSD Human Resource Management Consultancy

€433[Mensual]
En el sitio - Dávao del SurNo se requiere ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Desarrollo profesional

    Entrenamiento de Job

  • Tiempo de apagado y abandono

    Permiso parental, Salida por vacío

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Technical Support Representative (TSR)


We are looking for a Technical Support Representative who will provide excellent technical assistance to customers by troubleshooting hardware, software, and network-related concerns. The ideal candidate is patient, detail-oriented, and committed to delivering outstanding customer service.


Key Responsibilities

  • Handle inbound calls, chats, or emails regarding technical issues
  • Diagnose, troubleshoot, and resolve hardware, software, and connectivity problems
  • Guide customers through step-by-step technical solutions
  • Escalate complex issues to higher-level support when needed
  • Accurately document customer interactions and resolutions
  • Meet quality, productivity, and customer satisfaction standards
  • Maintain up-to-date knowledge of products, tools, and systems


Qualifications

  • High School Graduate or College Level/Graduate
  • With or without BPO experience (experience is an advantage)
  • Basic knowledge of computers, mobile devices, or technical systems
  • Good communication skills in English
  • Willing to work onsite and on shifting schedules


Skills & Competencies

  • Strong problem-solving and analytical skills
  • Customer-focused mindset
  • Ability to explain technical concepts clearly and simply
  • Patience and professionalism under pressure
  • Team player with a positive attitude


What We Offer

  • Competitive salary package
  • HMO and benefits on Day 1
  • Paid training and career growth opportunities
  • Supportive and friendly work environment


Servicio al cliente
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rsd.princess (Human Resource Specialist)

HR OfficeRSD Human Resource Management Consultancy

Responder Hoy 0 veces

Ubicación laboral

SM Lanang

Publicado el 13 December 2025

RSD Human Resource Management Consultancy

No financiado / Ángel

51-100 empleados

Recursos humanos y reclutamiento

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RDS Human Resource Management Consultancy

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