• Manage customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints efficiently and effectively to ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service strategies and processes.
• Assist in training new team members to uphold company standards of customer service.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No experience required; entry-level position
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Ability to work effectively in a team
• Skills and Competencies: Excellent organizational skills