Customer Service Representative

JetSon Manpower Agency

Urgente
€293-440[Mensual]
En el sitio - Dávao del Sur<1 Yr ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Desarrollo profesional

    Entrenamiento de Job

  • Tiempo de apagado y abandono

    Salir por enfermedad, Salida por vacío

We are seeking dedicated and customer-focused individuals to join our Telecommunication (Telco) account team. As a Customer Service Representative, you’ll serve as the frontline in addressing inquiries, resolving issues, and ensuring exceptional customer experiences for one of the country’s leading telecom providers.


Key Responsibilities:

  • Handle inbound and/or outbound calls in a professional and courteous manner
  • Assist customers with service concerns, billing inquiries, and technical troubleshooting
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Escalate unresolved issues to the appropriate departments for further investigation
  • Meet performance metrics such as call quality, customer satisfaction, and productivity
  • At least a high school/ SHS graduate
  • Good communication skills in English (verbal and written)
  • Experience in a BPO or Telco-related account is a plus
  • Tech-savvy and comfortable navigating different systems
  • Willing to work on shifting schedules, including weekends and holidays
  • Amenable to work on-site
Servicio al clienteIdioma InglésCentro de llamadas
Preview

Lovely Joy Zamudio

RecruiterJetSon Manpower Agency

Activo en tres días

Ubicación laboral

The Annex at SM City Davao. 3H2Q+2QR, Quimpo Blvd, Talomo, Davao City, 8000 Davao del Sur, Philippines

Publicado el 25 June 2025

Recordatorio de seguridad del jefe

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