Description

• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 1–3 years of experience in customer service or call center environment.
• Skills and Competencies: Proficient in English, strong communication skills, and ability to work under pressure.
• Responsibilities and Duties: Ability to multitask and handle various customer issues simultaneously.
• Working Conditions: Comfortable working in a fast-paced, structured environment.
• Qualities and Traits: Empathetic, patient, and possess a problem-solving mindset.