• Assist customers with inquiries and issues via phone, email, and chat.
• Provide product and service information to customers.
• Resolve customer complaints in a timely and effective manner.
• Maintain customer accounts and update information as needed.
• Collaborate with other departments to ensure customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry level (0–2 years)
• Skills and Competencies: Excellent verbal and written communication skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Team player with a customer-focused attitude
• Working Conditions: Must be able to work flexible hours, including weekends