About the Role:

We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team in Cebu IT Park. This role is ideal for individuals passionate about delivering exceptional customer experiences, whether you’re a fresh graduate or have prior experience.

Key Responsibilities:

1. Customer Interaction: Respond to customer inquiries via phone, email, or chat promptly and professionally, ensuring accurate and timely resolution of concerns.
2. Issue Resolution: Troubleshoot and resolve customer issues by collaborating with internal teams and following company protocols.
3. Documentation: Maintain detailed records of customer interactions and transactions in the company’s database for future reference and reporting.

Qualifications:

• High School Diploma (HS) or Senior High School (SHS) graduate; College graduates are welcome to apply.
• No experience required — comprehensive training will be provided.
• Strong English communication skills (verbal and written).
• Willingness to work onsite at Cebu IT Park.
• Positive attitude, adaptability, and a customer-centric mindset.

What We Offer:

• Competitive salary package with performance-based incentives.
• Opportunities for career growth and skill development.
• Health benefits and paid leaves.
• A supportive and collaborative work environment.