• Provide exceptional customer service by addressing inquiries and resolving issues effectively.
• Maintain a positive company image while interacting with clients via phone, email, and chat.
• Document customer interactions and feedback accurately in the customer relationship management system.
• Collaborate with team members to enhance service quality and improve customer satisfaction.
• Stay informed about product updates and promotions in order to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level candidates are welcome.
• Skills and Competencies: Proficiency in English language, strong interpersonal skills, and a demonstrated work ethic.
• Skills and Competencies: Basic technical skills and familiarity with customer service software.
• Qualities and Traits: Patience, adaptability, and a team-oriented mindset.