Customer Service Representative
TASQ Staffing Solutions Inc.
Descripción del trabajo
Descripción
- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints with a focus on first-call resolution
- Maintain accurate and comprehensive records of customer interactions
- Collaborate with team members to improve customer service processes
- Provide product and service information to assist customers with their needs
- Proactively identify opportunities to enhance the customer experience
- Meet or exceed individual and team performance targets
Requisito
- At least High School Graduate (Old Curriculum) with or without BPO Experience
- Must be conversant in both spoken and written English
- Amenable to work fully on-site in at least one of these locations: Metro Manila, Cebu, Bohol, Iloilo, Davao
- Amenable to work on shifting schedule
- Can start ASAP
- Must be resourceful and able to solve problems while ensuring compliance to processes and policies
- Able to collaborate with other team members and is receptive to feedback
TASQ Staffing
RecruiterTASQ Staffing Solutions Inc.
Activo hoy
Ubicación laboral
Cebu I.T. Park. Cebu City, 6000 Cebu, Philippines
Publicado el 29 August 2025
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