Mets Cold Storage Services Inc. Customer Service Representative

Customer Service Representative

Mets Cold Storage Services Inc.

€227-303[Mensual]

En el sitio - Cavita<1 Yr ExpBaceleroTiempo completo

Descripción del trabajo

Beneficios

Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Espacio de aparcamiento
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar cumpleaños, Abandonar maternidad y paternidad, Salir por enfermedad, Salida por vacío

Descripción

Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve issues efficiently, ensuring customer satisfaction.
Maintain detailed records of customer interactions.
Collaborate with other teams to enhance service quality.
Stay updated on product knowledge and company policies.

Requisito

Educational Qualifications: Bachelor's degree in relevant field.
Experience Level: Less than 1 year of experience in customer service.
Skills and Competencies: Proficiency in English, scheduling, problem solving, team collaboration, account management, strong work ethic, technical skills, and people skills.
Working Conditions: Office environment with potential remote opportunities.
Qualities and Traits: Organized, interpersonal, and a proactive attitude.

Idioma InglésProgramaciónResolución de problemasJugador de equipoGestión de cuentasÉtica de trabajo fuerteHabilidades técnicasHabilidades de PersonasHabilidades organizativasHabilidades Interpersonales