Staffing co. Customer Service Agent

Staffing co.

€225-299[Mensual]

En el sitio - BulacanNo se requiere ExpDiplomaTiempo completo

Permisos
Comida permitida
Reconocimiento y Recompensas de Empleados
Comisión, Empleado del Premio Mes
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Comidas gratis
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar maternidad y paternidad
Balance de vida laboral
Horas flexibles

Handle incoming calls, emails, or chats in a professional and timely manner
Provide accurate information about products, services, and company policies
Resolve customer complaints and escalate issues when necessary
Process orders, forms, applications, and requests
Maintain customer records and update account information
Ensure a positive customer experience and build long-term relationships
Meet or exceed performance targets such as response time, quality, and customer satisfaction

Excellent verbal and written communication skills
Strong problem-solving and multitasking abilities
Empathy, patience, and active listening
Proficiency in computer systems, CRM tools, and office software
Ability to work in a fast-paced environment and adapt to change
High school diploma or equivalent; prior customer service or BPO experience is a plus

Idioma InglésServicio al clienteJugador de equipoHabilidades técnicasÉtica de trabajo fuerte