Metacom Business Process Outsourcing Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

€386-695[Mensual]

En el sitio - Taguig1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Descripción

Assist customers with inquiries and issues via phone, email, and chat.
Provide accurate product information and support.
Resolve customer complaints promptly and professionally.
Maintain records of customer interactions and transactions.
Collaborate with team members to enhance customer satisfaction.
Follow company policies and procedures to ensure quality service.

Requisito

Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or related field.
Experience Level: 1-3 years of customer service experience in a fast-paced environment.
Skills and Competencies: Excellent communication, problem-solving, and conflict-resolution skills; proficiency in CRM software.
Working Conditions: Office-based role with a standard 40-hour work week, may require evening/weekend shifts.
Qualities and Traits: Empathetic, patient, detail-oriented, and a strong team player.

Servicio al clientePipeline de ventasHabilidades técnicasCentro de llamadasJugador de equipoResolución de problemas

Preview

Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Responder Hoy 0 veces

Ubicación laboral

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Publicado el 17 June 2025