Customer Service Representative

Metacom Business Process Outsourcing

€392-471[Mensual]
En el sitio - Taguig<1 Yr ExpBaceleroTiempo completo
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Descripción del trabajo

Descripción

  • Provide exceptional customer service through various communication channels.
  • Assist customers with inquiries, complaints, and product information.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to resolve issues effectively.
  • Stay updated on product knowledge and company policies.
  • Achieve customer satisfaction and loyalty goals.

Requisito

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and empathy.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
  • Working Conditions: Office environment; may require evening or weekend shifts.
  • Qualities and Traits: Patient, proactive, adaptable, and team-oriented.
Servicio al cliente
Preview

Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing

Activo en tres días

Ubicación laboral

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Publicado el 10 June 2025

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