Metacom Careers Customer Service Representative

Customer Service Representative

Metacom Careers

€472-786[Mensual]

En el sitio - Taguig<1 Yr ExpBaceleroTiempo completo

Descripción del trabajo

Descripción

Respond to customer inquiries via phone, email, and chat.
Resolve issues efficiently and accurately while ensuring customer satisfaction.
Maintain a positive attitude and provide high-quality service.
Document interactions and escalate unresolved issues to appropriate departments.
Collaborate with team members to improve service processes.

Requisito

Educational Qualifications: Bachelor’s degree in a relevant field.
Experience Level: Less than 1 year of experience in customer service.
Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
Working Conditions: Office environment, may involve shifts and handling multiple tasks.
Qualities and Traits: Patient, empathetic, and adaptable to changing situations.

Servicio al cliente

Preview

Shayne Villaroman

HR ManagerMetacom Careers

Tasa de respuesta alta

Ubicación laboral

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Publicado el 05 June 2025