Customer Service Agent - Logistics

RCX Recruitment Inc.

€262-364[Mensual]
En el sitio - Makati1-3 años de experienciaBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Permisos

    Comida permitida, Permiso de transporte

  • Reconocimiento y Recompensas de Empleados

    Regalos de Navidad

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Tiempo de apagado y abandono

    Salir por enfermedad, Salida por vacío

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Description

  • Supervise daily operations of the customer service team to ensure efficiency and quality.
  • Train, mentor, and develop customer service representatives to enhance their skills and performance.
  • Handle escalated customer inquiries and resolve complex issues in a timely manner.
  • Coordinate with the logistics team to ensure timely delivery and customer satisfaction.
  • Analyze customer feedback and implement improvements to enhance service quality.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field such as Business Administration or Logistics.
  • Experience Level: 1–3 years of experience in customer service or a supervisory role.
  • Skills and Competencies: Proficient in PEZA regulations and logistics operations.
  • Responsibilities and Duties: Ability to develop and implement customer service policies and procedures.
  • Qualities and Traits: Strong leadership skills, problem-solving abilities, and excellent communication skills.
  • Working Conditions: Fast-paced office environment with occasional evening or weekend hours required based on business needs.


Preview

TERENZ CORNEJO

HR OfficerRCX Recruitment Inc.

Responder hoy 1 vez

Ubicación laboral

The Enterprise Center Tower 2, The Enterprise Center Paseo de Roxas, Legazpi Village, Makati City, Metro Manila, Philippines

Publicado el 23 December 2025

Reporte

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