Customer Service Agent

WUERTH Philippines Inc.

€150-300[Mensual]
En el sitio - Laguna1-3 años de experienciaBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Comisión, Bono de rendimiento, Incentivos

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    Cuidado de salud en el sitio, Seguro de salud, Seguro de vida, HMO

  • Beneficios Beneficios

    Espacio de aparcamiento, Plan de jubilación

  • Desarrollo profesional

    Entrenamiento de Job, Desarrollo profesional

  • Tiempo de apagado y abandono

    Abandonar cumpleaños, Salir por enfermedad, Abandonar Padre Solitario, Permiso especial para las mujeres, Salida por vacío

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Descripción

 Set sales target and goals aligned with Company objectives

 Effectively maximize the SAP or WS1 usage in terms of checking customers' accounts, product information, and placing orders

 Actively selling Wurth products

 Regularly doing the telephone consultation and support of a defined customer-based

 Touting and selling of current offers and new products to expand the offer

 Processing of orders and products offers to the customers via phone calls

 Maintenance and updating customer data based for easily monitoring

 Realization of the defined target (sales, gross profit, call per day)

 Daily use of sales tools

 Gather market information and strategy

 Ensure excellent customer service throughout the sales process via phone calls

 Build strong relationship with key customers to foster repeat business

 Ensure quality service and effective customer service approach to indulge customer with the products offered

 Reactivation of zero customers and strengthening customer’s loyalty

 Handling customer complaints in a timely manner


Other Descriptions:

1. Regular participation on the training, SC1 teams meeting or e-learning activity including Company activities

2. Close cooperation and exchange ideas and techniques with Telesales colleagues

3. Play a vital role as team player within the Department involved

4. Reporting to the superior at the next level

Requisito

 Graduate of bachelor’s degree in any field

 Amendable to work at LTAI, Biña City of Laguna

 With at least 1years relevant experience in Telesales

 Proficiency in lead generation, qualification and closing techniques

 Must have a background in Trading Industry

 Customer Service Oriented

 SAP experience is a plus

 Innovative and Results driven

 Excellent Computer Literacy

 Excellent communication skills

 Persuasive attitudes, Active listening and Keen to details


Compensation Package: Basic Php18,000 + incentive and commission

Ilocano LanguageResolución de problemasJugador de equipoServicio al clienteSoporte de Back Office
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CINDERELLA PRIMO

HR ManagerWUERTH Philippines Inc.

Activo en tres días

Ubicación laboral

Bldg B, 121 Technology Ave, Laguna Technopark, City of Binan, Laguna, Philippines

Publicado el 29 August 2025

WUERTH Philippines Inc.

51-100 empleados

Productos de consumo

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Wurth

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