Lexie Staffing co. Customer Service Agent

Lexie Staffing co.

€220-293[Mensual]

En el sitio - BulacanGraduado/Estudiante frescoAlta/Senior High SchoolTiempo completo

Reconocimiento y Recompensas de Empleados
Comisión, Bono de rendimiento, Regalos de Aniversario, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar maternidad y paternidad
Balance de vida laboral
Horas flexibles

Answer customer inquiries via phone, email, chat, or in person in a timely and courteous manner.
Provide accurate information about products, services, policies, and procedures.
Process orders, forms, applications, and requests.
Handle and resolve customer complaints with empathy and professionalism.
Escalate complex issues to the appropriate department when necessary.
Maintain customer records by updating account information.
Follow communication guidelines, policies, and procedures.
Strive to meet or exceed customer satisfaction and service goals.
Collect feedback and identify recurring issues to help improve customer experience

Strong communication and active listening skills.
Problem-solving ability with a customer-first mindset.
Patience, empathy, and the ability to remain calm under pressure.
Basic computer and data entry skills.
Ability to multitask, prioritize, and manage time effectively.
High school diploma or equivalent (some roles may prefer additional education or experience).

Idioma InglésServicio al clienteHabilidades técnicasJugador de equipoCentro de llamadas