Customer Satisfaction Representative

Dynamic Talent Solutions

€393-472[Mensual]
En el sitio - Cebú<1 Yr ExpAlta/Senior High SchoolTiempo completo
Compartir

Descripción del trabajo

Descripción

  • Respond to customer inquiries via phone and email.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints promptly and efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance customer satisfaction.
  • Adhere to company policies and procedures.
  • Meet performance metrics and goals.

Requisito

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service or collections.
  • Skills and Competencies: Proficient in communication, negotiation, and problem-solving.
  • Responsibilities and Duties: Handle outbound calls for collections, resolve payment issues, and maintain customer records.
  • Working Conditions: Office environment, with possible flexible hours.
  • Qualities and Traits: Detail-oriented, resilient, and able to handle rejection professionally.
Outbound Collections
Preview

Brian Jason Alejo

HR OfficerDynamic Talent Solutions

Activo en siete días

Ubicación laboral

Cebu I.T. Park. Cebu City, 6000 Cebu, Philippines

Publicado el 28 January 2025

Jobs similares

Ver más

Dynamic Talent Solutions

No financiado / Ángel

<50 Empleados

Recursos humanos y reclutamiento

View jobs hiring

Reporte

Recordatorio de seguridad del jefe

Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.

Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente

  • retiene tu ID,
  • requiere que usted proporcione una garantía o recoja la propiedad,
  • le obliga a invertir o recaudar fondos.
  • recauda beneficios ilícitos,
  • u otras situaciones ilegales.