Description

• Manage incoming customer calls and provide prompt support.
• Assist customers in resolving inquiries and issues effectively.
• Maintain a high level of customer satisfaction through proactive service.
• Document interactions and follow up on unresolved cases.
• Collaborate with team members to enhance customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Less than 1 year
• Skills and Competencies: Strong communication skills, proficiency in English, customer service orientation, and problem-solving abilities
• Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment
• Qualities and Traits: Team player with strong interpersonal skills