• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and improve processes.
• Support back-office functions as needed to streamline operations.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1-3 years of experience in customer service
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent organizational skills
• Skills and Competencies: Proficient in problem solving and interpersonal communication
• Qualities and Traits: Team player with a positive attitude
• Skills and Competencies: Familiarity with Salesforce and digital marketing tools