• Manage and oversee collections processes for outstanding accounts.
• Communicate with customers regarding their payment obligations.
• Resolve customer inquiries and negotiate payment arrangements.
• Maintain accurate records of collection activities.
• Prepare and submit regular reports on collection status and outstanding accounts.

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business, or a related field.
• Experience Level: 1–3 years of experience in collections or customer service.
• Skills and Competencies: Strong communication and negotiation skills.
• Qualities and Traits: Responsible and detail-oriented.
• Responsibilities and Duties: Ability to manage multiple accounts simultaneously.