? We're Hiring: Collections Representative – Accounts Receivable

? Location: Onsite at Ayala Avenue, Makati

? Full-Time | ? Finance / Accounting

Are you detail-oriented, persuasive, and skilled at navigating complex client communications? We’re looking for a proactive and driven Collections Representative – Accounts Receivable to join our team!

In this role, you’ll take ownership of managing and monitoring client accounts, resolving billing issues, and ensuring timely payments—all while delivering a professional, solutions-focused experience to both internal teams and external clients.

? What You’ll Do

• Monitor customer accounts for non-payments, delays, and discrepancies
• Generate aging reports and conduct regular AR reviews to ensure client payment compliance
• Investigate and resolve billing errors in collaboration with the billing team and Controller
• Confirm and reconcile client payments with the Accounting team
• Communicate with internal teams about client payments and account issues
• Handle phone calls and emails to delinquent accounts
• Draft clear, concise communications to clients and internal stakeholders
• Collaborate with global teams, including internal billing teams, to ensure accurate and timely invoicing
• Communicate urgency around payments in a firm but professional manner
• Review client contracts to verify payment terms and assist with billing questions
• Provide bi-weekly reporting to the Controller and company leadership

✅ What We’re Looking For

• Strong communication and negotiation skills—especially in written form
• Proven ability to manage high-volume AR communications
• Experience working in cross-functional and global teams
• Detail-oriented with excellent organizational and follow-up abilities
• A collaborative and solution-driven mindset

? Sound like you?

Apply now or reach out directly—we’d love to connect and tell you more about the opportunity!

Please refer to job description.