• Achieve customer satisfaction by providing timely and effective resolution to their queries and concerns.
• Ensure excellent service standards and maintain high customer satisfaction ratings.
• Handle customer complaints, provide proper solutions, and ensure follow-up to guarantee customer satisfaction.
• Build sustainable relationships and engage customers by going the extra mile.
• Keep records of customer interactions, transactions, comments, and complaints for reference purposes.

·        at least HS/SHS graduate

·        at least 18 years old and above

·        at least with 6 months of BPO/Customer Service Experience

·        must be fully vaccinated

·        must have excellent English communication skills

·        Earn up to PHP17K monthly salary

·        Willing to be relocated in Cebu City

Apply now and let TORCH be your light to success!