• Handle incoming calls and respond to customer inquiries professionally.
• Provide accurate information regarding products and services.
• Document customer interactions in the database effectively.
• Resolve customer issues in a timely manner.
• Maintain a positive and professional demeanor at all times.

Requirements

• Educational Qualifications:High School diploma or equivalent.
• Experience Level: At least 6 months of experience in a call center or customer service role.
• Skills and Competencies:Excellent communication and interpersonal skills.
• Responsibilities and Duties:Ability to multitask and handle stressful situations.
• Qualities and Traits:Strong problem-solving abilities and customer-focused attitude.