Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Descripción del trabajo
Beneficios
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS
- Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
- Resolve customer complaints and provide appropriate solutions and alternatives
- Maintain detailed records of customer interactions and transactions in the CRM system
- Follow communication procedures, guidelines, and policies
- Escalate complex issues to the appropriate department or supervisor when necessary
- Stay up to date with product knowledge and company policies
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- HS Graduate (old curriculum) | SHS Graduate (new curriculum) | College Undergraduate | College Graduate
- At least 6 months BPO experience under voice international account (any account)
- Healthcare accounts are a plus, but not required
- Age limit: 50 yrs old
- Residing within Metro Manila
- Willing to work onsite
- Willing to work graveyard and shifting schedule
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Activo hoy
Ubicación laboral
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Publicado el 22 May 2025
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