KMDC Employment Services Call Center Representative

KMDC Employment Services

Urgente

€338-383[Mensual]

En el sitio - Rizal<1 Yr ExpAlta/Senior High SchoolTiempo completo

Reconocimiento y Recompensas de Empleados
Comisión, Bono de rendimiento, Evaluación Anual, Regalos de Navidad, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS
Seguro de salud y bienestar
Cuidado de salud en el sitio, Seguro de vida, HMO
Beneficios Beneficios
Plan 401K, Membresía de Gimnasio, Milla de dormir
Desarrollo profesional
Programa de Asistencia a Empleados, Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar maternidad y paternidad, Salir por enfermedad
Balance de vida laboral
Cuidado Dependente

Assist customers with inquiries and provide excellent customer service.
Manage incoming calls and provide information on products and services.
Document customer interactions and update records in the database.
Resolve customer complaints and escalate issues when necessary.
Work closely with the team to improve service delivery and customer satisfaction.

Requirements

Educational & Experience Qualifications:
High School Diploma or equivalent must have at least 1yr. International Call Center Experience.
Completed at least 2yrs. in college must have at least 6mos. international call center exp.
Skills and Competencies: Proficient in English language, strong customer service skills
Qualities and Traits: Excellent communication skills, ability to work in a fast-paced environment
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
Working Conditions: Call center environment.

Idioma InglésServicio al cliente